All sales are final. Premium subscriptions and Search Boost purchases are non-refundable. You can cancel a subscription any time and keep access until the end of the paid period — Chefit will simply not bill you again. By starting a subscription you acknowledge there is a Free tier available before you commit money.
Duplicate charges for the same product on the same date, charges processed after a confirmed cancellation, and amounts that exceed the published plan price are reversed in full once verified. These are billing errors, not refunds — and they are the only money we send back.
Change of mind. Partial-month or partial-period cancellations — your access continues until the end of the paid period instead. Dissatisfaction with the service. Account suspensions or terminations resulting from violations of the Terms of Service. Forgetting to cancel before a renewal. Search Boost purchases at any stage. Manually granted subscription credits.
Email [email protected] from the address tied to your account with the charge date, amount, and a description of the error (duplicate / post-cancellation / overcharge). We acknowledge within 2 business days and reverse verified billing errors within 5 business days to the original payment method. Requests that are not billing errors will be declined politely.
Filing a chargeback without contacting us first will result in immediate account suspension and a permanent ban from future Chefit services. If you believe you were billed incorrectly, write to [email protected] — we resolve real billing errors quickly.
Billing questions: [email protected].